Privacy policy.
This is the registration and data protection statement of Complite Oy (Y-3292455-8) in accordance with the EU General Data Protection Regulation (GDPR). Prepared 09.01.2023.
1. Data controller
Complite Oy, Mustankivenkatu 2, 00980 Helsinki
2. Contact person responsible for the register
Patrik Jokiharju, patrik.jokiharju@complite.fi, +358 44 23 56 834
3. Name of the register
Customer information register
4. Legal basis and purpose of personal data processing
According to the EU's General Data Protection Regulation, the legal basis for processing personal data is
the person's consent (documented, voluntary, individualized, informed and unambiguous)
an agreement to which the data subject is a party
legitimate interest of the data controller (customer relationship and membership)
The purpose of personal data processing is communication with customers and marketing. The information is not used for automated decision-making or profiling.
5. Data content of the register
Information stored in the register include: person’s name, position, company / organization, contact information (phone number, e-mail), website addresses, redentials/profiles in social media services, information about ordered services and their changes, billing information and other information related to the customer relationship and ordered services.
The data is stored for a maximum of 10 years.
6. Sources of information
The information to be saved in the register is obtained from the customer, e.g. from messages sent via web forms, by e-mail, by phone, via social media services, contracts, customer meetings and other situations where the customer gives out their information.
Information about contact persons of companies and other organizations can also be collected from public sources such as websites, directory services and other companies.
7. Regular transfers of data and transfer of data outside the EU or EEA
Information is not regularly disclosed to other parties. Information can be published to the extent agreed with the customer.
As a general rule, data is not transferred by the controller outside the EU or EEA without the customer's consent. When the data controller uses general computer software such as Microsoft software, it can be considered that data is also transferred by the data controller outside the EU or EEA.
Personal data will never be disclosed through the active activities of the Data Controller to external parties in violation of the Data Protection Legislation without the Customer's permission.
8. Principles of registry protection
Care is taken when processing the register and the information processed with the help of information systems is properly protected. When registry data is stored on Internet servers, the physical and digital data security of their hardware is taken care of accordingly. The data controller ensures that stored data as well as server access rights and other data critical to the security of personal data are handled confidentially and only by those employees whose job description it is.
9. The right of inspection and the right to demand correction of information
Every person in the register has the right to check their information stored in the register and demand the correction of any incorrect information or the completion of incomplete information. If a person wants to check the information stored about him/her or demand correction, the request must be sent in writing to the controller. If necessary, the registrar can ask the requester to prove his identity. The controller responds to the customer within the time stipulated in the EU data protection regulation (generally within a month).
10. Other rights related to the processing of personal data
A person in the register has the right to request the removal of personal data about him/her from the register ("the right to be forgotten"). Those registered also have other rights according to the EU's General Data Protection Regulation, such as limiting the processing of personal data in certain situations. Requests must be sent in writing to the controller. If necessary, the registrar can ask the requester to prove his identity. The controller responds to the customer within the time stipulated in the EU data protection regulation (generally within a month).